Shipping policy
Shipping Policy
Last updated: January 20, 2026
Thank you for shopping with Shane Rennison Music. Below is information about how orders are processed and shipped.
Order Processing
Orders are typically processed within 3–7 business days. Processing times may vary during new releases, limited drops, or high-volume periods.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.
Shipping Rates and Methods
Shipping rates are calculated at checkout based on your location, order size, and selected shipping method.
We currently ship within the United States. International shipping availability may vary by product and destination.
Delivery Times
Estimated delivery times are provided by the carrier and are not guaranteed. Shipping delays may occur due to carrier issues, weather, customs processing, or other circumstances beyond our control.
Lost, Delayed, or Damaged Packages
Shane Rennison Music is not responsible for delays, lost packages, or damage caused by the shipping carrier once an order has been handed off for delivery.
If your package arrives damaged, please contact us within 7 days of delivery with photos of the packaging and item so we can assist you.
Incorrect Addresses
Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Contact
If you have questions about shipping or your order, please contact us at:
Email: sr@shanerennison.com